Shipping and Returns
We use UPS, APC, Hermes as our carriers. We endeavour to process all orders within one working day. Orders placed before 12pm Monday-Friday will be dispatched on the same day.
All returns will incur a 10% restock fee, Returns should be made within 14 days, buyer to pay return postage unless otherwise arranged Refunds will be made within 5 working days of receipt of returned goods. It is the buyers responsibility to ensure the returned item is correctly packed and insured during carriage. If in the unlikely event you wish to return your purchased item, please contact us first to arrange.
Refund payments will be processed upon receipt of the returned item(s)
PLEASE NOTE: ALL ORDERS MUST BE CHECKED BY THE CUSTOMER WITHIN 2 WORKING DAYS OF DELIVERY AND WE MUST BE INFORMED WITHIN THAT TIME SCALE IF ANYTHING IS INCORRECT OR MISSING.
FAILURE TO DO SO MAY RESULT IN US BEING UNABLE TO PROCESS YOUR REQUEST.